Privacy Policy
Last Updated: January 1, 2025
1. Purpose of Collecting and Using Personal Information
GlowMe AI ("Company") collects and uses personal information for the following purposes:
• Service provision and operation
• AI-based beauty analysis and recommendation services
• Virtual makeup and hairstyle experience services
• Customer inquiry and complaint handling
• Statistical analysis for service improvement
2. Personal Information Items Collected
The Company collects the following personal information to provide services:
• Required items: Email address, device information
• Optional items: Profile photo, skin type information, style preferences
• Automatically collected items: Access logs, IP address, cookies, service usage records
3. Retention and Use Period of Personal Information
The Company processes and retains personal information within the retention period stipulated by law or agreed upon when collecting personal information from the data subject.
• Member information: Until membership withdrawal
• Service usage records: 3 years
• Preservation by relevant laws: Period specified by applicable law
4. Provision of Personal Information to Third Parties
The Company does not provide personal information to third parties without the consent of the data subject. However, the following cases are exceptions:
• When the data subject has given prior consent
• When required by law or requested by investigative agencies according to legal procedures
5. Rights of Data Subjects
Data subjects may exercise the following rights:
• Request to access personal information
• Request for correction of errors
• Request for deletion
• Request to suspend processing
These rights can be exercised through the in-app settings menu or by email (privacy@glowme.ai).
6. Personal Information Protection Officer
The Company has designated a Personal Information Protection Officer to oversee personal information processing and handle complaints and damage relief related to personal information processing.
• Personal Information Protection Officer: GlowMe AI Privacy Team
• Contact: privacy@glowme.ai
